© 2019 by Go Free Yourself Escape Room, LLC.

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FAQ

Do I need to wear anything special?:

We would suggest wearing something causal and comfortable. Closed-toed shoes are highly recommended.

Do I need to bring anything?:

Just yourselves and money if you want to purchase a T-Shirt! Everything you will need will be provided for you inside the rooms.

Are cell phones permitted?:

No! Cell phones will not be permitted inside the rooms! We will have a box for you to put it in prior to entering the room. This is for your own experience, cell phone use is distracting and can stop you from completing your mission. If any cell phones are used inside the room the game master will have the cell phone removed or you will have to step out. Special circumstances will be accommodated if there is an emergency situation and you need your phone, but you will still have to step out and have it on vibrate. NO PICTURES INSIDE THE ROOM AT ALL!!!

Is there an age limit?:

Yes, we suggest that players must be older than 8 years old. If younger than 8 years old please contact us to discuss your options. Anyone under the age of 18 years old must have parental consent (please contact us for waiver), and anyone younger than 15 years old must have a parent/guardian with them. 

What if someone in my party is handicap?

We are ADA compliant, please let us know if you are handicap when you book your game so we can make special arrangements to accommodate to your needs and contact you in case you will need to book the entire room.

Will I actually be locked in the room?:

No. You will never be locked in the room for safety reasons. You will be able to step out if needed but highly suggest staying in the room to not disrupt the game and other players but fully understand if you need to step out. The game will not pause if you step out though.

How many players are on a team?:

Teams are booked up to 6-8 depending on the room. If you have a private group we may be able to add additional players to the room if requested. If you don't want to play with strangers you must book the entire room to guarantee to have a private game.

How long will I have?:

Game time is 60 minutes, arrival is suggested 15 minutes prior to sign waivers and get checked in, and after may be up to 15 minutes for team pictures. So please plan accordingly for up to 90 minutes.

What happens if I am late?:

Being late will disrupt your team and you will miss out on the complete experience. Depending on how late you are will depend on if you can enter into the game. So please don't be late! Options may be possible if you cannot enter.

Is there a cancellation policy?:

No refunds will be given unless under certain circumstances. (Emergency conditions) If you cannot make your scheduled game, you may change your day and time if requested more than 24 hours in advance.

Is an Escape Room scary?:

Our Escape Rooms won't be scary, if we ever decide to do a scary theme it will be posted within the game details.